Privacy Policy
Last updated: 2026. Heartwood Marketing & AI Solutions ("Heartwood," "we," "us") respects your privacy. This policy explains what we collect, why we collect it, and how we use it.
Information we collect
- Contact information you submit: name, business name, email address, phone number.
- Message content you send us through forms, email, or text.
- Usage data such as pages visited, referring site, and device or browser type, collected through analytics tools including Google Analytics.
How we use your information
- To respond to your inquiry and schedule consultations.
- To deliver requested resources, such as the Small Business AI Audit.
- To send appointment reminders, service updates, and, where you have opted in, marketing messages by email or SMS.
- To improve our website and services.
SMS and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect your mobile number only when you provide it to us directly through a form on this website, in person at an event, or during a conversation with our team. SMS opt-in consent is never purchased, rented, or obtained from a third party list.
If you opt in to receive text messages, you may receive appointment confirmations, reminders, customer care replies, and account or service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. See our SMS Terms & Conditions for full details.
Who we share information with
We do not sell your personal information. We share information only with service providers who help us operate our business, such as our CRM and messaging platform, email delivery providers, scheduling tools, and analytics providers. These providers are bound to use your information only to provide services to us.
Data retention and security
We keep your information only as long as needed to serve you or as required by law, and we use reasonable administrative and technical safeguards to protect it.
Your choices
You may unsubscribe from email at any time using the link in any message, and from SMS by replying STOP. You may request access to, correction of, or deletion of your personal information by emailing us.
Children's privacy
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Contact us
Heartwood Marketing & AI Solutions
P.O. Box 1823
Seguin, TX 78156
Phone: (830) 481-9629
Email: melissa@heartwoodmarketingsolutions.com